About Ordering

About Ordering Doll
Couture Dolls

  • When new dolls are introduced by Integrity Toys we will list them for sale on this website.
  • Anyone can order online, you do not have to be a member of any club.
  • Effective September 11th We will only ship to the following countries. If you have an order in our system and your country is no longer listed, we will ship your order, but we cannot take any more orders for that country.

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Australia

  • A Deposit is required to purchase, unless otherwise stated.
  • If item shows full price and no deposit amount, then full payment is required at the time of ordering.
  • Each item will have the retail price listed along with the deposit amount if available. You will be immediately billed the deposit amount to reserve your merchandise. The balance of your order payment is charged automatically when the item is about to arrive to us, prior to shipping to you. If full payment only is shown you are immediately billed full amount and item(s) will ship immediately upon arrival.
  • It is important that you use a method of payment that will allow for the balance to be charged prior to shipment and that there are funds in the account to cover those charges. Final billing occurs once Integrity notifies us they are shipping dolls to us, and may be up to a week prior to shipping to customers. We have no control of Integrities ship dates.
  • Cancellation of any Pre Order, will forfeit your deposit.
  • Orders with multiple items, that ship at different times from the manufacturer will be held until the order is complete to ship. If you would like dolls on multiple orders to ship as they come in please contact us and we can do this, it will incur additional shipping cost.
  • For International orders, we will hold your items and ship all at once to avoid multiple shipment charges for pre orders that have items shipping at separate times. You may contact us and let us know if you would like items shipped as they come in, we are happy to accommodate your shipment as you like.
  • We ship all products in original Integrity shippers and then box those into an additional box.
  • All items are insured at no extra cost to you.
  • Packages ship from our distribution center in Ohio.
  • Shipments to apartments, international shipments and shipments in value of $250 or more, will require a signature for delivery.
  • If you have any questions or any of these terms are not clear, please feel free to click on CONTACT US above to email us your questions, we are most happy to assist.